Terms and Conditions
PRICE & TERMS. All custom sales are final once the work begins. Please review your invoice carefully and submit all changes prior to paying. Minor Changes such as color(s) and any font(s) used, to custom orders may be made prior to work beginning and will not incur additional charges. Major changes prior to work commencing may incur additional charges to be paid in full before work begins. Major Changes to custom orders such as images or type of tumbler to be used, will not be accepted once the work begins. Buyer agrees to pay for work in full, including shipping, upon receipt of invoice. Payment of invoice acknowledges that all information contained herein is correct.
BUYER MATERIALS AND DATA. Buyer represents and warrants that any matter it furnishes for performance of services by Seller does not infringe on any copyright or trademark or other Intellectual Property Rights of any third party. Seller will not use any designs for which a license can not or has not been obtained.
WARRANTY. Seller warrants that the work shall conform to specifications in all material respects. If applicable, and at Seller’s option, Seller may provide Buyer with an on-line proof for Buyer approval. If a proof has been provided, once Buyer approves a proof, Buyer will be liable for all fees associated with the order, as specified in the Order. If Buyer supplies Seller items for imprinting as part of the Order, Seller is not responsible for issues related to the quality of the items for imprinting. Seller will not provide refunds for any work conforming to specifications in all material respects.
DAMAGE. In-transit damages must be photographed upon receipt and reported within 24 hours of receipt. At seller’s discretion, damaged items must be returned in order to receive a refund. A pre-paid return label will be provided for damaged returns.
LIMITATION OF LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE HEREUNDER FOR INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY FOR SUCH DAMAGES. SELLER’S TOTAL LIABILITY FOR DAMAGES UNDER THIS AGREEMENT AND THE ORDER SHALL BE LIMITED TO THE TOTAL FEES DUE HEREUNDER FOR THE INVOICE UPON WHICH A CLAIM IS BASED.
All work is copyright by Empyrean Forest Crafting and may be used by Empyrean Forest Crafting for advertising purposes.